Jetwest airline job - apply now as a customer success associate

JetWest is an airline whose main purpose is to provide low-cost world class flights for everyone. JetWest is a new innovative passenger airline, based in Lagos, Nigeria strategically positioned to bring the low cost, low fare revolution to the Nigerian people and Africa's most dynamic region.

Job Position: Customer Success Associate
Location: Ikeja, Lagos
Description Job:

• We are growing our customer success team and we need great individuals with impeccable people skills to board this team. You may be thinking what is Customer Success? At jetWest, we have defined this term as making every interaction with our guests a success from giving them a warm welcome in person to creating a great happy tone through our social media lines. If this is you, please continue down to the job description.
• As a client success associate, your main goal is to make sure our guests are welcomed with excitement, informed with all our great offerings, and are enjoying the start of their jetWest experience! This role is best suited for those who are patient with great social skills while focusing on giving every guest the best airline experience. jetWest's goal is to be known as a people-centric organization, therefore, we will only bring on the best of the best. 

Here's what we expect of our customer success associate:

• With a smile, welcome our guests whether they need to book a ticket, check-in, or just need a answered answer
• Be super informed of all jetWest's offerings
• Be our spokesperson. You will represent our brand and literally our voice as you interact with customers online, on the phone, and in-person
• Make sure jetWest policies and company culture are pronounced in all you do
• Help passengers with any difficulties or issues with a ... smile!
• Support team members to ensure speedy turn-around so that flights depart as scheduled

Job Requirements:

• National national or national member of ECOWAS
• Must be willing to move to Lagos, Abuja, Owerri or Port Harcourt in Nigeria
• Experience using social media platforms.
• Fluent in both written and spoken English (French an advantage)
• Secondary school leavers certificate! (Bachelors degree advantage)
• Ability to communicate in other local languages ​​would be great!
• * You must submit a 1 page CV, and a short 30-second video (be creative, expressive & show your personality). *

Interested candidates should apply: Click Here To Apply For The Job