United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centers: London, Paris and New York. From a single country organization founded in 1949 in Nigeria, UBA has grown to become a Pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.
We are recruiting to fill the vacant position below:
Job Title: Customer Service Officer
Reference No: UBAAbuja / NorthCentralCSO / FTO2018
Location: Municipal Area Council - Abuja (FCT), Makurdi - Benue, Nigeria; Lokoja - Kogi, Ilorin - Kwara.
Contract Type: Permanent
Job Functions: Banking
Industries: Financial Services
Job Objective
- To ensure the business office provides excellent quality banking service to all customers.
- To maintain contact with new and existing customers on routine account management activities.
- To engage customers in cross selling of the bank's products and services including E-Sales
- Role and Responsibilities
- Customer Relations Management / Sales:
- Proactively develop customer relationships, anticipate and provide solutions to customer needs and give high priority to customer satisfaction.
- Accurately assess the risk profile, suitability and appropriateness of clients when marketing the banks products and services by keeping an accurate and up to date call report, KYC database.
- Sale to UBA's E-banking products prospective, enrolled new customers, and resolved related issues.
Application Closing Date
11th May, 2018.
How to Apply
Interested and qualified candidates should:
Click Here To Apply Online
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