MTN Nigeria is one of the leading telecommunications companies in Nigeria, and part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents which we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
MTN Nigeria is recruiting to fill the vacant position below:
Job Title: Engineer, Security Planning
Location: Lagos, South West - Nigeria
Specialization: IT / Software • Telecom • Engineering / Technical
Industry: ICT / Telecommunications
Deadline Application: April 27, 2018
Type Job: Fulltime
Description Job
- Provide network surveillance, problem resolution, monitoring, controlling, escalating and dispatching of all network elements and making sure MTN network faults are fixed to corporate requirements. Also improve network performance by providing real time and prompt resolution to all network faults on MTNN network.
- Make sure value is created by improving performance network. Provide troubleshooting surveillance; controlling and resolving all network related faults i.e. Siemens Digital Switching Equipments (EWSD), Transmission Equipment's (Siemens SURPASS hiT7070 and STM Channels). Implement integration of new EWSD network elements and E1 connections and conduct acceptance tests.
- Analysis and Report Traffic and Measurement. Implement change requests / planned work, using switch procedures. Monitor exchange performance statistics and generate weekly reports. Monitor and acknowledge all alarms from all network elements such as Core Transmission and Power Networks.
- Conduct Real Time Performance Monitoring of all network elements and provide daily reports, indicating actions to be carried out to improve network quality. Perform NMC duties as instructed by NMC Fixed Exchange Coordinator, eg, correlation of outages, adjustment of availability parameters, follow up and clearing of specific network faults.
- Escalate all faulty devices or hardware detected after troubleshooting (which can not be resolved remotely) to the field support engineers and contractor for replacement, in order to improve performance network.
- Provide ideas and feedback on software tools, procedures and improvements to NMC functionality of Fixed Exchange Operations. Ensure proper monitoring and implementation of all network changes according to the organization processes and procedures.
- Resolve subscribers' problems and faults on Switching and Fixed Lines problems from Call Centers, dispatching all unresolved faults to the Fixed Exchange Coordinator.
- Provide regular updates on MTNN performance and other network issues to the Management, Call Center, Sales and Distribution, Marketing and other relevant departments in MTNN.
- Act as interface and provide access reference number to MTN Contractors, Field Engineers, Operational Maintenance Center Engineers and other GSM / PTOs companies for planned work / change request and access to all MTN locations.
JOB REQUIREMENTS
Min Required Experience: 3 year (s)
Min Qualification: Bachelor's Degree / HND
DESIRED COURSES:
• Computer Science • Electrical / Electronics Engineering • Computer Engineering
Interested and qualified applicants should: Click Here To Apply Online.
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