Hse job – group head, customer care job in coscharis group limited 2017

Coscharis Group Limited - We are a renowned conglomerate with strong presence in automobile (having franchise of premium cars / vehicles) and with business interests in other major sectors of the economy and recently, we have ventured into commercial farming

We are recruiting to fill the position below:

Job Title: Head of Health, Safety and Environment (HSE)
Location: Nigeria
Overview

• The HSE Chief is responsible for developing, updating, and maintaining safety, safe food, and environmental compliance programs.
• Maintains reports and verifies compliance. Supervises employees, contractors and visitors by spending a significant amount of time in the plant ensuring all programs and procedures are adequate and followed.
• Sustains and improves current behavioral based safety programs and policies.
• Leads and participates in all incident investigations.
• Conducts internal facility audits and facility self-assessments and develops and tracks corrective actions for audit findings.

Responsibilities

• Personally demonstrate a commitment to food and human safety
• Develop, analyze and submit reports
• Calibrate and repair safety equipment
• Supervise the implementation of policies and procedures
• Develop and present training for new hires, contractors, and colleagues as required
• Direct colleague interaction
• Purchase and maintain inventory of safety, food safety, and environmental supplies
• Develop and maintain proper document retention
• Maintain required paperwork such that will be in compliance with federal and state health, safety and environmental regulations
• Lead and participate in on-site security committee

Requirements / Qualifications

• University degree in Agriculture or Engineering, supplemented with a minimum of five (5) years' experience in commodities and related food, feed and / or fuel products industry. Equivalent combinations of education and experience will be considered.
• A Master's degree is considered an advantage
• Demonstrated capacity to excel within high risk, fast-paced work environment
• Proven ability to assess risk and exercise sound judgment in making decisions
• Demonstrated negotiation and interpersonal skills
• Proven ability to manage effectively within a team based work environment
• Ability to develop and maintain effective working relationships with end-users, suppliers, and internal customers
• Computer competent, with demonstrated ability in the use of spreadsheet, database, and word processing software
• Knowledge of applications within a windows-based operating environment
• Committed to corporate ethics policies and security programs

Possible Training / Certifications:

• HSE
• Safety
• Industrial Hygiene
• Environmental Engineering
• Health & Wellness

Job Title: Group Head, Customer Care
Location: Lagos
Key Responsibilities

• Successful candidate will be responsible for development and implementation of customer care policies across the group;
• Partner with the Management Team to align client service department policies and systems with the objective management;
• Oversee client issues across the Group and ensure long term problem resolution;
• Lead and supervise all customer service staff across the Group;
• Responsible for the Training & Development of the customer care staff;
• Monitor the program and procedure to ensure timely and customer satisfaction;
• Lead and deliver a clear implementation plan for the Group strategies based on clear and measurable actions and targets for improvement.

Qualifications / Experience

• B.Sc/HND in relevant field with minimum of ten years experience, 5 of which must be in a similar role in a reputable organization.
• Must have strong oral and written communications skills, a strategist and tactician that can roll up their sleeves and executive, 
• Ability to effortlessly develop relationships with both internal and external Teams with the ability to develop, manage and grow a world class and sophisticated Customer Service Team

How to Apply

Interested and qualified candidates should:

Click Here to Apply

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